I just heard a story about a girl working the customer service desk of a Target who had a shampoo bottle thrown at her head. She informed security and the angry customer was escorted out if the store... end of story.
Oh hell to the nah! Look I understand we all get fed up with the crapulent customer service that seems to be everywhere these days and many of us will not hesitate to let our dissatisfaction be known in some loud or abrasive manner but when you take it to that next level... Just keep in mind that the only thing separating that person from you is a counter and a minimum wage job with no benefits that they probably hate anyway.
Another story about two drunk women who decided to go all "Falling Down" on a fast food employee when their order was wrong is a perfect example of what I am talking about here. After screaming and yelling at the guy one decided to slap him then they both came across the counter after him as he backed away. Unbeknownst to these ladies this guy was a convicted felon and at this point he had some kind of jail house flash back, grabbed a metal pipe and started hammering the unhappy customers until someone could pull him off and subdue him. I'm not saying this was a good thing for him to do. What I am saying is that it was very short sighted of these women to take their problem to the next level.
As consumers we have a right to expect good service, even from the low man on the totem pole, and should demand a correction be made when there is a mistake. Just keep in mind that these are people too or your next value meal may come with a free side of ass whooping.
